Support Ticket

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Support Tickets

** For support on the free Sliced Invoices WordPress plugin, please use the support forum at wordpress.org.
This site is only for users of the paid version who have a valid license number. **

What are support tickets for?

  • Bugs

    If something is not working as advertised, let us know and we’ll fix it.

  • Error messages

    We do extensive testing to ensure Sliced Invoices is error-free, however plugin conflicts and unusual server configurations do sometimes cause problems. If you’re getting an error message, let us know and we’ll offer advice on how to solve it.

What are support tickets NOT for?

  • Feature requests

    Please submit your requests and ideas here instead: Feature Requests

  • Customizing something just for you

    Due to time constraints we are no longer able to provide this service. Instead, please check out our Developer Directory, where there are many talented freelancers who will be happy to assist you.

If you’ve read all the above and you have a valid support request, submit your ticket below:

Please include as much detail as possible in the description as this will help to speed up your support request. Some things to include might be:

  • What is the error/issue/bug
  • A link to an invoice or quote that has the error
  • What are the steps to reproduce the error
  • Screenshots of the error or the steps that produce the error
  • The System Info file which can be downloaded by visiting the Tools menu of the Sliced Invoices plugin